Under what circumstances can I return goods that I ordered?
If goods you receive from us are:
- damaged or faulty when received,
- do not match the description of the goods purchased,
- not the size you ordered.
If the goods fall into this category you must return the goods within 14 days of receipt of the goods.
Under what circumstances can I not return goods that I ordered?
After 14 days from the date, you received the goods.
Damage is caused after you receive the goods.
Procedure for Returns
Contact us via email at firstname.lastname@example.org to discuss the issue and our office will then provide you with further instructions.
What you will need:
- proof of purchase,
- goods must be placed back in the original packaging and returned to our address within 14 days of receipt of goods.
The freight costs for returning items will be the responsibility of the purchaser. Once items are received by The Deakin Beach Art Clothing Company and assessed our office will refund the purchasers’ reasonable freight costs if the items returned are verified by The Deakin Beach Art Clothing Company to be a valid return under the terms of this return policy.
The Deakin Beach Art Clothing Company does not take responsibility for items lost in transit on their return to us.